Privacy Policy

1. norfolkstay.co.uk complies with the principles of the Data Protection Act 1998  & General Data Protection Regulation 2018 , when dealing with all data received from visitors to the site. Norfolk Stay is a registered Data Controller
2. We only hold the data necessary to offer services provided on our website.
3. Data is only used for the purposes described in our entry on the Data Protection Register.
4. We only hold personal data for as long as necessary. Once data is no longer needed it is deleted from our files. For example we do not hold credit card or bank card details belonging to clients. We do not accept payments online. All card payments are made securely by the client contacting our specific account office staff who will deal with a payment via telephone.
5. We regularly email website news and information updates to those customers who have specifically subscribed to our email service. All subscription emails sent by us contain clear information on how to unsubscribe from our email service.
6. We may however share commercial and technical data with our partners where a customer has accessed and used our website via a site belonging to one of our partners. However, such information will also be subject to our partners privacy policies.
7. Please note that we only share data with partners that operate their own privacy policy.
8. In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails, (popularly known as Spam) to email addresses.
9. We may send emails to existing customers or prospective customers who have enquired or registered with us, regarding products or services directly provided by us.
10. All emails sent by us will be clearly marked as originating from us. All such emails will also include clear instructions on how unsubscribe from our email service and any future emails. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply, with unsubscribe as the email subject heading.

If you have any questions relating to our Privacy Policy please email us at info@landlorddirect.com